Full feature index

iCHARMS Features

Name: iCHARMS Features
Brand: Techno Serve Solutions
Availability: InStock

A full feature tour, module by module.

Everything a charity runs on, in one product. Twelve modules - donors, donations, Gift Aid, sponsorships, Direct Debit, fundraisers, call centre, helpdesk, programmes, donation portal, reports and administration - designed to work as one system.

Book an iCHARMS demo All iCHARMS modules

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Every module, one login

Built around real charity work.

A complete feature tour of iCHARMS - donor records, donation processing, Gift Aid submission, campaigns, segmentation, reporting and audit trails.

Donor management & Donation processing
Gift Aid & HMRC submission (GASDS included)
Direct Debit & recurring giving
Sponsorship management (orphan / beneficiary)
Fundraisers, canvassers & campaigns
Call centre & Helpdesk
Programme management & vendor portal
Donation portal & embeddable forms
Reports, analytics & exports
Administration, roles & regions

See it in action

Real screens, not mockups.

Feature walkthrough

Walk the platform, module by module.

Twelve modules that connect - browse the key ones here, each screen straight from the live app.

Step 1 of 6

One view of your charity.

Land on a live dashboard showing donations today, active sponsorships, Gift Aid waiting and helpdesk tickets - all before your morning coffee.

Real-time donation totals
Sponsorship & programme counters
Gift Aid submission status at a glance

See it live

All screens

Every module, real screenshots.

Browse the full iCHARMS interface - donors, donations, Gift Aid, sponsorships, programmes, call centre, helpdesk and administration.

Create donor record with Gift Aid declaration

Donation list with status & Gift Aid flags

Record a donation - one-off or recurring

Claim verification before HMRC submission

Admin profile settings

More of iCHARMS

Explore the rest of the platform.

Product overview →

Gift Aid

HMRC-listed Gift Aid software, inside iCHARMS.

Open

Donor CRM

A donor CRM built around UK charity workflows.

Open

Donation Portal

Embeddable donation forms with Gift Aid built in.

Open

Integrations

Connects to the systems UK charities already use.

Open

FAQ

On this module.

Does the donation portal capture Gift Aid at checkout?

Yes. A Gift Aid declaration is built into the checkout flow itself, captured against the donation and synced to iCHARMS - so the claim is ready to submit to HMRC with no extra admin. Islamic donation types such as Zakat, Sadaqah and Qurbani are handled as their own funds, with Gift Aid applied only where it is eligible.

What does it mean that iCHARMS is HMRC-listed?

HMRC publishes an official list of software products approved to submit Gift Aid claims via Charities Online. iCHARMS appears on that list, which means HMRC has tested and recognised our submission format. For trustees this is a useful third-party signal of compliance and reduces risk during audits and inspections.

How does iCHARMS compare to other charity CRMs like Donorfy, Beacon or Salesforce NPSP?

iCHARMS is purpose-built for UK charities that need donor management, online donations and Gift Aid in one place, with single-click HMRC submission included. Compared with general-purpose platforms like Salesforce NPSP, the learning curve is shorter and the UK-specific workflows are pre-built. Compared with other UK CRMs, iCHARMS bundles donation portal and Gift Aid more tightly. The right choice depends on your data volume, integrations and team size.

Does iCHARMS integrate with accounting software like Xero?

Yes. iCHARMS has a built-in, one-click integration with Xero. Donations, Gift Aid and fund balances sync straight from iCHARMS into Xero, giving your finance team a complete, reconciled set of charity accounts without double entry or exporting spreadsheets. It means your fundraising system and your accounts stay in step all year round - not just at month-end.

Can a mosque claim Gift Aid and GASDS through iCHARMS?

Yes. iCHARMS is HMRC-listed for Charities Online submission, so a masjid can claim Gift Aid on declared donations and GASDS (the Gift Aid Small Donations Scheme) on small cash and contactless collections under the threshold, with community-building eligibility tracked per site. Declarations are stored against the donor record, and claims are generated and submitted directly to HMRC.

What can mosque management software do for a UK masjid?

iCHARMS gives a working masjid a single platform for the things that usually live in spreadsheets and cash tins: a household and member registry, Jumuah and weekly collections across cash, card and standing order, building-fund pledges, Madrasah and programme income, and Gift Aid claims to HMRC. Trustees get one reconciled ledger and trustee-ready reports, and donations can sync to Xero for full accounts.

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